Privacy Policy

Privacy Policy for Golden Geriatrics Therapy

Introduction

Welcome to https://golden-geriatrics-therapy.denvermentalhealthcare.com (hereinafter referred to as “Golden Geriatrics Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://golden-geriatrics-therapy.denvermentalhealthcare.com.
  2. Any mobile or desktop applications developed by us.
  3. Services and products offered through our platform.
  4. Interactions between users and our team through various communication channels.

Please note that this policy does not extend to third-party services, applications, or websites linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You register and use our applications or services as an authorized user.
  2. You visit our website and engage with its content, features, or services.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: Details related to your user account creation and maintenance, such as usernames, email addresses, and passwords (hashed and salted for security).
  2. Payment Information: Data required to process payments, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of transactions, account balances, and financial history relevant to our services.
  4. Purchase Information: Details about products or services purchased through our platform, such as quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information collected from your mobile devices when using our apps.
  6. Location Data: Information about your geographical location when you use our services on a map or navigation feature.
  7. Feedback: Any comments, reviews, or responses provided by users regarding our products or services.
  8. Social Media Information: Data from social media platforms when users choose to log in and share content through such sites.
  9. Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through various means, including direct user input forms, interactions with our applications and websites, automated tracking technologies (like cookies), and information provided by third parties.

Cookies

We employ cookies to enhance your experience and provide valuable insights into how users interact with our platform. Cookies are small text files stored on your device that serve multiple purposes:

  1. Strictly Necessary: These cookies enable core features of our website or application, such as login sessions and account management.
  2. Preference: They remember user preferences, like language settings, to personalize your experience.
  3. Analytics: Used by analytics providers to track site usage and gather general demographic information, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted or rejected.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when no longer required, we delete or anonymize the data in a secure manner.

Security Measures

To protect your personal data from unauthorized access, disclosure, alteration, or destruction, we implement robust security measures:

  1. Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Strict access controls are in place, ensuring that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we discover that a child has provided us with personal information without parental consent, we will take steps to delete this data and prevent its future collection.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data, provided that certain exceptions do not apply.
  4. Restriction: Limit or suppress processing of your data under specific circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert that you will not be subject to automated individual decision-making or profiling based solely on automated processing.
  8. Appeals/Complaints: File appeals or complaints with our privacy team regarding our handling of your personal data.
  9. Withdrawal of Consent: Withdraw your consent for specific purposes at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated versions will be linked from this page. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data privacy, please contact us:

We value your trust in our commitment to protecting your privacy. By using our services and providing personal data, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.